Apple will pay $20 million to settle a class-action lawsuit related to a battery condensation problem in some Apple Watch models. This lawsuit, filed in 2021, accused the company of improperly fixing battery condensation issues that were causing the screen to separate from the device's casing.
Although Apple has agreed to pay compensation, it denies any wrongdoing, saying the decision was made to avoid protracted litigation. Apple has been accused of knowing about the battery build-up problem but not notifying consumers or providing a proper solution. The settlement will provide compensation to affected consumers who purchased certain Apple Watch models from 2015 to 2018.
Affected Apple Watch models include the Series 1, Series 2, and Series 3, which experienced condensation in their battery, which could cause the screen to come off. Apple initially offered battery replacements for the affected watches, but the plaintiffs asserted that the company did not do enough to prevent the problem from recurring.
As part of the settlement, Apple will not have to admit fault but will pay affected consumers who experienced battery build-up, with compensation ranging from $25 to $100 depending on the model and type of problem.
This settlement is one of the latest in a series of legal battles Apple has faced over product defects and consumer complaints. While Apple is known for their high quality products, incidents like this highlight the importance of promptly and transparently fixing hardware issues.
Apple's statement affirmed that the settlement was made to avoid the burden of litigation, to ensure that customers receive compensation for the inconvenience. The company has not changed its stance on the accusations but expressed its commitment to ensure a good experience for all customers.
